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How do Chatbots Works?

Chatbots take in user's input then process it using NLP neural networks so as to categorize the intent of each question and eventually from it's knowledge base, chatbots utter a relative answer. The figure below explains the working of a chatbot:
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About Image

Natural Language Processing (NLP) Layer

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About Image

Knowledge Base (Source Content)

Data Storage(History & Analytics)

We Provide Answers to
the following departments:

Department of Human Resources (HR)

Research and Initiatives Center (RIC)

Deanship of Student Affairs (DSA)

International Affairs Office (IAO)

Some sample questions to ask Mujeeb are given below:

Deanship of Student Affairs (DSA)

Below are some sample questions for the department:

  1. What is the mechanism for re-taking Final Exams?
  2. What are my duties during my Co-op?

International Affairs Office (IAO)

Below are some sample questions for the department:

  1. When will the PSA awards be announced?
  2. Why are not all of the costs covered by PSU?

Research and Initiatives Center (RIC)

Below are some sample questions for the department:

  1. Can I see the list of publications?
  2. Where can I see the RIC Policies and Bylaws?